Welcome to WaiterX! These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of the WaiterX application and website operated by Zorphy Technologies LLP ("us", "we", or "our").
By accessing or using the service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the service.
WaiterX is a platform that enables users to place food orders in advance from restaurants, saving time and avoiding queues. The actual fulfillment and preparation of orders are the responsibility of the respective restaurants.
You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account. You agree not to misuse the service in any way.
Restaurants are responsible for ensuring accurate menu listings, pricing, order preparation, and hygiene. WaiterX does not take responsibility for food quality or delivery timelines.
Payments made through the platform are final. In case of order cancellation, refunds are subject to our Refund Policy. All approved refunds will be credited to the user's WaiterX Wallet with no deductions.
Orders once placed may not be cancelled or modified unless allowed by the restaurant. Refunds, if any, will follow our Refund Policy.
WaiterX shall not be liable for any indirect, incidental, or consequential damages arising from the use of the platform. We do not guarantee uninterrupted or error-free operation of the service.
We may terminate or suspend access to our service immediately, without prior notice or liability, for any reason whatsoever, including if you breach the Terms.
We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or a notice on the platform. Continued use of the service constitutes acceptance of the new Terms.
If you have any questions about these Terms, please contact us at: support@waiterx.in